Managed IT Services

24 July 2024

What Is VoIP?

Technology has revolutionised communication through social networks, video calls and text messages. Today, speaking with one another across businesses is easy and accessible due to extensive technology such as Voice Over Internet Protocol (VoIP). We’ve shared a guide on the VoIP meaning, how VoIP works, and the benefits of the technology.
21 February 2024

How to reduce employee attrition in the hybrid working world

With a fifth of UK workers at high risk of leaving their jobs in 2024, and a further 12% expecting to leave before 2026, it’s increasingly clear that staff retention strategies require a rethink. Flexible working will be crucial for reducing turnover – providing, of course, that it is implemented effectively.
18 September 2023

How document automation can deliver great efficiencies whilst improving your customer experience

Providing a successful customer experience relies on your internal operations running as efficiently as possible – which is why it’s vital to ensure your document handling processes are quick and accurate, while also requiring minimal employee resource.
12 September 2023

Five ways small legal firms are building their reputations for 2024

Many legal practices are discovering new ways to build strong reputations for diligence, efficiency, and reliability with their clients. Which begs the question: how can your firm elevate the client experience?