Telecoms
Gain full control of your business calls in the UK with Apogee’s Telecoms service. Bolstered by an unparalleled industry standard for fraud protection, our Cloud-based VoIP and hosted PBX packages enable you to never miss another incoming call again – whilst ensuring maximum security of your communication network.
What is a Telecoms Service?
Telecoms services (also known as Telecommunications) are an ingenious digital alternative to PSTN networks that ensure your work calls can be conducted with improved security, audio quality and stability. A Telecoms Supplier, or “Telco”, will provide you with consistent support to ensure you never miss a call.
Ideal for hybrid teams and workers on the move, Telecom services enable your business to deliver an outstanding quality of service by making you contactable anywhere, anytime. Take full control of building your brand - the right way - with the seamless call quality and additional features included in our Telecoms offering.
3 Benefits of a Telecoms Service
Don’t wait until The Big Switch Off 2025 to update your Telecoms network. After all, digital is already the industry standard, and it’s important to keep up if you want to stay competitive.
The sooner you make the transition to digital, the sooner you and your customers can benefit from:
While the many features of a Telecoms offering all have their uses, it’s a simple truth that some are more suited to certain businesses than others. However, many providers only offer Telecoms as a bundle deal, rather than tailoring their offerings individually.
However, our offering is completely scalable and fully customisable – so you only pay for what you use, whatever the size of your business. As well as being cost-efficient at a base level, your budget also benefits from proactive remote support, which is already accounted for in the total price of your Telecoms service.
It’s riskier for companies to use an analogue Telecoms network than one based in the Cloud – and to ensure that you’re free to operate with complete peace of mind, we devote our entire focus to the security and maintenance of your network.
Part of this process is equipping you with an agile and effective line of defence against potential fraudsters – since, in addition to our thorough fraud checking process, your admins are enabled to configure security measures to suit your needs with several extra features.
In the time of AI and automated messages, a fast, responsive, and personalised customer experience goes a long way – Telecoms suppliers can therefore cultivate a positive brand reputation with an unmatched service. Through the Cloud, your employees don’t even need to be in the office to be effective, enabling them to be attentive, no matter their location.
And this helps your business to be more efficient, too – since, by making use of features such as Call Attendants and Hunt Groups, you enable your customers to navigate themselves to the relevant team to address their needs and concerns.
- Secure your network from fraud with a Telecoms Service
- What can a Telecoms service look like?
- Why does your business need a Telecoms service?
Secure your network from fraud with a Telecoms Service
Get complete peace of mind, with proactive fraud protection built into the core of our Cloud-based Telecoms network.
Regardless of the size of your company, fraud incidents have the potential to be devastating for businesses – which is why our secure network combines predictive technology, active monitoring, and 200 fraud checks per call to identify potential attacks in real-time.
Further tailor your anti-fraud measures through the client portal, which enables your admins to configure network security in real-time – equipped with the insight provided by our threat analysis feature, which keeps a detailed record of attempted attacks.
What can a Telecoms service look like?
Your business will eventually need a Telecoms service. The Big Switch Off will see phone companies replace all obsolete analogue networks in favour of digital systems by 2025 – and the sooner you upgrade, the sooner your business can start reaping the many benefits that come with an all-digital Telecoms model.
Digital and Cloud-based Telecom systems are more reliable than PSTN networks, easy to install and maintain, and largely protected against sudden power outages through Availability Zones that allow your service to continue interrupted.
Another advantage of partnering with business Telecom suppliers is that the bandwidth of your service is completely scalable for your specific needs, so you only pay for what you use. For SMEs and conglomerates alike, SIP trunking makes it possible for every employee to have access to an individual digital phone line, whether your workforce consists of five people or five thousand.
Enhanced call quality, security, and versatility are things that all companies will eventually benefit from by partnering with Telecoms equipment suppliers.
Why does your business need a Telecoms service?
The Big Switch Off will see phone companies replace all obsolete analogue networks in favour of digital systems by 2025 – and the sooner you upgrade, the sooner your business can start reaping the many benefits that come with an all-digital Telecoms model. Enhanced call quality, security, and versatility are things that all companies will eventually benefit from by moving to the Cloud – but what else can it bring to your business?
One benefit that no business can afford to ignore is a continuous service through the Cloud, since digital systems are more reliable than ever – and unlike PSTN, they are largely protected against power outages. This is because networks are divided between multiple Availability Zones. If one Zone goes down due to power outage, your traffic will simply divert through another – meaning your service can continue completely uninterrupted.
But what about installation? Well, while it may sound daunting, moving to the Cloud can actually be done very easily; and is proven to be far more cost-effective than analogue systems. This is for the simple reason that, unlike PSTN systems, Cloud-based networks do not require an investment in installation, operation, or maintenance of premises-based hardware. Since the service is entirely digital, updates and maintenance can actually all be completed remotely across your entire network – without you having to lift a finger, saving you time and money.
Another advantage of this is that the bandwidth of your service is completely scalable for your specific needs, so you only pay for what you use. For SMEs and conglomerates alike, SIP trunking makes it possible for every employee to have access to an individual digital phone line –whether your workforce consists of five people or five thousand.
Why choose Apogee as your Telecoms supplier?
Apogee are the ideal choice for Telecoms suppliers in the UK - while some providers will only specialise in a Telecoms service, hardware, or software, Apogee can take care of all three for a comprehensive and convenient partnership!
By choosing Apogee as your Telecoms supplier, you can tie our additional services into your strategy if required and expect a consistently high standard of support. With 30 years combined experience, Apogee are proud of their reputation for Service Excellence – with <5 hour Service Level Agreements made possible by the constant monitoring and development of our Cloud-based secure network.
So why choose Apogee as your Telecom supplier? Making your business more efficient is our top priority, so we carry that through all the services we offer, from our Managed Print Services to our Digital Workplace Solutions. Take advantage of our industry-leading Telecom system now by filling out the form below.
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