Doctor using technology to co-ordinate many medical areas
Digitising NHS Processes: Moving Away From Fax
15 January 2019
Two men walking in a city park with EAP logo
Apogee Launches Employee Assistance Programme (EAP)
19 January 2019

New Phone System Goes Live At Apogee HQ

In response, we have invested in a new call system which goes live on Friday 18th January.

 

The new system is a fully integrated Call Management Solution and has been developed with the client journey and experience in mind. We have built tailored routing and new menus that cater for all types of incoming calls and these will help us respond more quickly and effectively.

This is just one of the many process improvement initiatives we are putting in place to enhance the client experience.

 

Latest insights

18 September 2023

How document automation can deliver great efficiencies whilst improving your customer experience

Providing a successful customer experience relies on your internal operations running as efficiently as possible – which is why it’s vital to ensure your document handling processes are quick and accurate, while also requiring minimal employee resource.
12 September 2023

Five ways small legal firms are building their reputations for 2024

Many smaller legal practices are discovering new ways to build strong reputations for diligence, efficiency, and reliability with their clients. Which begs the question: how can your firm elevate the client experience?

Keep up to date with all the latest in Managed Print services.