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Apogee FTE upgrade to Relativity 9.6
5 March 2018
apogee hands keyboard overlay business strategy
Apogee’s DaaS Device as a Service
21 March 2018

Apogee’s Live Chat Maximises Online Engagement Opportunities

Alongside the client services portal refresh, Live Chat has also been relaunched across the entire website. Apogee’s Live Chat feature allows customers a real-time, on-demand channel to communicate with an Apogee customer service representative.

 

We fully understand and appreciate that customers often need to receive a rapid response to a service request or enquiry. Our Live Chat feature, located in the bottom-right of all website pages, connects you directly to an Apogee representative to help you resolve your issue as quickly as possible.

Already recognised for customer satisfaction, Apogee’s Live Chat tool can help assist with service requests, toner/consumables, remote assistance or sales enquiries.

Don’t forget to leave your feedback after your Live Chat sessions. We monitor all conversations to help us improve our service going forwards and welcome hearing about your experiences.

 

Latest insights

18 September 2023

How document automation can deliver great efficiencies whilst improving your customer experience

Providing a successful customer experience relies on your internal operations running as efficiently as possible – which is why it’s vital to ensure your document handling processes are quick and accurate, while also requiring minimal employee resource.
12 September 2023

Five ways small legal firms are building their reputations for 2024

Many smaller legal practices are discovering new ways to build strong reputations for diligence, efficiency, and reliability with their clients. Which begs the question: how can your firm elevate the client experience?

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