Supporting the NHS to Deliver Better Patient Care Through Digital Transformation

Across the NHS, the pressure to improve patient outcomes, patient safety and patient satisfaction has never been greater – all while operating within strict budget constraints, complex governance requirements, and ongoing workforce challenges.

Apogee works in partnership with 47 NHS Trusts across England to help them modernise safely, efficiently and sustainably – using digital services to reduce administrative burden, improve staff productivity, and enable clinicians to spend more time delivering high-quality patient care. At the heart of every NHS organisation is the patient. Our role is to ensure that technology directly contributes to better patient outcomes, safer care and improved experiences.

  • The Walton Centre NHS Foundation Trust
  • Rotherham NHS Foundation Trust
  • Maidstone & Tunbridge Wells NHS Trust
  • East London NHS Foundation Trust
  • Newcastle Upon Tyne NHS Foundation Trust
  • Shrewsbury and Telford Hospital NHS Trust
  • Kingston Hospital NHS Foundation Trust
  • Northumbria Healthcare NHS Foundation Trust
  • Barts Health NHS Trust
  • Salisbury NHS Foundation Trust
  • The Leeds Teaching Hospitals NHS Trust
  • Royal Brompton & Harefield NHS Foundation Trust

What we deliver for the NHS:

  • Better patient outcomes through faster, more informed clinical decisions
  • Improved patient safety with secure, accessible and accurate data
  • Higher patient satisfaction driven by reduced delays and streamlined services
  • Reduced admin time, supporting NHS productivity targets
  • Contribution to financial balance through measurable cost savings
  • Support for the NHS Green Plan via digitisation and reduced paper usage

Explore our NHS case studies

The Walton Centre NHS Foundation Trust
The Leeds Teaching Hospitals NHS Trust
Newcastle Upon Tyne NHS Foundation Trust
Salisbury NHS Foundation Trust
Royal Surrey County Hospital
Barts Health NHS Trust

Improving Patient Outcomes by Reducing Clinical Risk and Admin Burden

Fragmented paper records, legacy IT infrastructure and manual workflows introduce avoidable clinical risk and delay care. Apogee supports the NHS transition from analogue to digital as part of the 10 year plan, ensuring patient information is secure, accessible and available when it matters most.

By digitising records, automating workflows and modernising print and IT estates, NHS organisations can:
  • Improve clinical decision-making through faster access to accurate patient data
  • Reduce time spent on administrative tasks, freeing clinicians for patient-facing work
  • Support safer care pathways through stronger information governance and compliance
The upshot is, digitisation delivers. At The Walton Centre NHS Foundation Trust, digitising 95% of patient records led to:
  • Improved patient safety and satisfaction
  • Faster access to critical clinical information
  • Reduced admin workload, allowing staff redeployment to patient access functions
  • Clearance of a 5,000-patient referral backlog for the first time since Covid-19 Read the case study

New NHS research from Apogee: Time Back. Care Forward.

Turning NHS digital investment into frontline productivity and better patient care.

The NHS is being asked to deliver sustained productivity growth as part of its 10-year plan. Yet across trusts, time continues to be lost in the everyday reality of work.

Based on Freedom of Information data from NHS organisations, this new research reveals how small, repeated inefficiencies are costing over £1 billion a year, and 35 million hours a year in staff time. We examine crucially, how that time can be returned to frontline care.

Enabling Quality, Productivity and the NHS 10-Year Plan

The NHS Long Term Plan and digital strategy place clear emphasis on using technology to improve productivity, quality and financial sustainability – including the ambition to deliver a 2% productivity improvement through digital adoption. Our services are designed to operate in high-pressure NHS environments, where system availability and data accuracy directly impact patient care.

Aligned to the NHS 10 year Plan and Digital Priorities

Our solutions are designed to support NHS strategic priorities, including:

  • Analogue to Digital - Reducing reliance on paper-based processes and enabling fully digital workflows across clinical and administrative functions.
  • Productivity and Efficiency - Supporting the NHS ambition to deliver 2% productivity gains through digital adoption by streamlining processes and reducing manual effort.
  • Integrated Care - Enabling seamless access to information across departments and sites to support joined-up care delivery.
  • Workforce Transformation - Using technology to release clinical time and support more efficient workforce deployment.

Apogee’s services directly support this agenda by:

  • Reducing reliance on manual, paper-based processes
  • Automating document-heavy workflows across HR, finance and clinical services
  • Providing management insight to support continuous improvement and planning cycles

Quality Outcomes That Matter to the NHS

These services help reduce disruption to clinical services, improve the reliability of patient data access, speed up the resolution of critical issues affecting care delivery, and give NHS organisations greater confidence in their clinical and operational systems.

At Newcastle Upon Tyne NHS Foundation Trust, Apogee’s document management and automation services:
  • Secured and managed 40TB of confidential patient data
  • Automated high-volume administrative processes
  • Reduced admin pressure across HR, finance and clinical teams This helped improve staff efficiency while maintaining strict compliance and data governance. Read the case study

Supporting Financial Balance and Budget Planning

NHS Trusts must balance transformation with affordability, often working within multi-year capital and revenue planning cycles.

Apogee helps NHS organisations:

  • Reduce avoidable operational costs
  • Gain visibility of usage, demand and inefficiencies
  • Achieve measurable savings that contribute to financial balance, without compromising quality or safety

At Salisbury NHS Foundation Trust, Apogee rationalised an unmanaged print estate and implemented secure print management, delivering:

  • A significant reduction in device numbers
  • Improved governance and equipment visibility
  • Annual savings of circa £100k, contributing to ongoing financial sustainability Read the case study

Delivering Social Value Across NHS Communities

Our partnership with the NHS goes beyond technology. We actively support patients, staff and local communities through meaningful social value initiatives that enhance wellbeing and experience.

  • Supporting NHS charities to improve patient environments and staff wellbeing
  • Sponsoring and attending Trust staff awards and recognition events
  • Delivering Christmas present donations and children’s ward gift drops – we love this one.
  • Creating positive moments that support patient satisfaction and staff morale

We are committed to making a difference - not just in how NHS services run, but in how
they feel for patients and the people delivering care.

Addressing Workforce Pressures Through Smarter Digital Services

Recruitment, retention and workforce wellbeing remain critical challenges for the NHS. Technology should support staff – not create additional friction. Our services help eliminate manual, paper-heavy processes, automate routine administrative tasks, improve access to information across teams, and support staff to work more efficiently in high-demand environments.

By reducing administrative workload and simplifying access to information, Apogee supports:

  • Improved staff experience and retention
  • Reduced burnout linked to inefficient processes
  • Better use of scarce clinical and administrative capacity

Digitisation at The Walton Centre freed up physical space previously used for paper records, allowing it to be repurposed into staff wellbeing areas, while also improving patient flow and access to care. Read the case study

Governance, Compliance and Patient Safety by Design

Delivering services to the NHS requires the highest standards of clinical safety, data protection and regulatory compliance. Apogee operates to recognised standards and supports NHS requirements, our approach ensures:

  • Alignment to NHS information governance and data protection requirements
  • Secure handling and storage of sensitive patient data
  • Transparent processes that reduce compliance risk
  • Support for clinical safety standards and risk management practices

At Rotherham NHS Foundation Trust, Apogee’s services supported secure asset
management, compliant data disposal and uninterrupted service delivery across
multiple GP practices. Read the case study

Supporting the NHS Green Plan and Net Zero Through Certified Carbon Neutral Printing

Reducing environmental impact is a key priority across the NHS. We support Trusts in advancing their Green Plan and net zero commitments by delivering measurable, transparent carbon reduction across print and document services.

green rainforest with recycle symbol in the trees

Through HP CarbonNeutral® certified solutions, we help NHS organisations understand, reduce and offset the carbon impact of their printing environment - without disrupting day-to-day operations. We provide clear visibility of the environmental impact of your print estate, with carbon calculations based on third-party verified lifecycle assessments. This includes emissions across the full lifecycle: Raw material extraction; Manufacturing; Transportation; Device and consumables usage; End-of-life disposal.

Trusts can then access Carbon offset certification confirming impact reduction, detailed reporting of offset by device and fleet, and insights to support sustainability planning and reporting. This ensures NHS organisations can confidently demonstrate progress against sustainability objectives, while maintaining full governance and compliance.

Digital transformation plays a key role in delivering the NHS Green Plan and net zero ambitions. Apogee supports sustainability through reducing paper usage via digitisation, optimising device fleets to lower energy consumption and the ability to provide data to evidence carbon and waste reduction.

Digitising records at The Walton Centre NHS Foundation Trust directly reduced paper reliance and compliance risk while supporting long-term sustainability goals. Read the case study.

AI-Enabled Services to Support the Future NHS

AI and automation are key enablers of NHS transformation, helping organisations manage demand while maintaining quality of care. AI-enabled tools within Apogee’s digital services help NHS organisations support:

  • Intelligent document processing and data capture
  • Workflow automation to reduce administrative burden
  • Improved access to structured, actionable data

The Outcome

  • Faster processes with fewer manual interventions
  • Better data quality to support decision-making
  • Increased capacity across clinical and administrative teams

This aligns to NHS priorities around responsible AI adoption, productivity improvement and creating capacity in overstretched services – while maintaining strong governance and patient safety controls.

Safe, Phased Implementation Designed for the NHS

We recognise that change in the NHS must be carefully managed to avoid disruption to patient care. Our approach is built around phased implementation aligned to clinical operations, close collaboration with clinical and operational teams, robust business continuity and contingency planning, and ongoing support and optimisation post-implementation.

What This Means for You: minimal disruption to patient services, reduced implementation risk, faster adoption by staff, and sustainable long-term improvements.

A Trusted NHS Partner

With experience across 47 NHS Trusts, Apogee understands the operational, clinical and regulatory realities of the NHS. We work as an extension of internal teams – helping organisations deliver safer care, better outcomes and sustainable transformation at pace.

We are actively exploring and developing solutions to bring greater interoperability across legacy systems, helping NHS organisations unlock existing technology and accelerate digital transformation. We welcome the opportunity to discuss how this approach can support your Trust’s digital strategy and integration priorities.