“We commenced the programme to replace our managed print service pre Covid-19, contracting with Apogee.
They brought expertise to the table from multiple previous successful implementations of a managed print service.”
– Salisbury NHS Foundation Trust representative
Salisbury Hospital had an unmanaged fleet consisting of circa. 1,000 devices from four different manufacturers. Up to 50% of these devices were un-networked meaning service delivery could not be fully automated so the trust wanted to put an effective print strategy in place to deliver efficiencies and cost improvements throughout.
One of the key issues faced by the Trust was that management staff were unaware of what was being printed and which devices were on-site as there was no management information available.