Printer Troubleshooting Basics

This week we’re going back to basics. You’ll be surprised how easy it can be to forget some of these easy fixes. If you run into printer issues that can’t be fixed with these top tips, you can create a client portal account to log your issues for an engineer to resolve.

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Step 1 Ensure that the printer is properly connected to the power and switched on.

Step 2 Make sure that the printer is properly stocked with paper.

Step 3 Check everything is connected.


Bonus top tips!

Check the status of your printer. Most printers will tell you what the issue is and how to resolve it. If your printer comes with ARMA: Apogee's Remote Management Application, you're provided with remote monitoring, predictive analytics and pro-active care

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