Managed IT Services
Let us take care of your IT, so you can focus on growing your business.
Managing IT shouldn’t hold you back. With Apogee’s managed IT services, we handle the day-to-day tech challenges, from device management to cyber security, so your team can stay focused on what matters most. Get peace of mind with proactive support and smooth-running systems.
Take the Hassle Out of IT Ownership With a Managed IT Service
IT teams are plagued with a shortage of resources that results in repetitive, low value tasks taking over the day to day of the team, resulting in larger strategic tasks remaining untouched.
A Managed IT Service frees up your IT teams to focus on what is important to them, outsourcing time-consuming tasks such as the setup and imaging of new laptops.
Our Managed IT Services
As an independent subsidiary of HP Inc., we’re part of one of the world’s most recognisable technology companies, with access to the latest innovations across top industry brands. With over 24 locations across the UK, a team of 200+ engineers in the field daily, and a 92% customer satisfaction rate, we deliver tailored solutions for businesses of all sizes. We offer a range of Managed IT Services including:
DaaS (Device as a Service)
Get new devices without the big upfront cost
With Device as a Service (DaaS), you can access the latest IT equipment without paying all at once. We provide the devices, set them up, and offer ongoing support, all for one simple monthly payment.
Cyber Security Services
Keep your business safe from online threats
Our Cyber Security services protect your business from hackers and other online risks. We help secure your data, devices, and networks, so you can focus on your work without worrying about security breaches.
Telecoms
Reliable phone and communication systems for your team
Our Telecoms & Communications services ensure your team stays connected. With secure, cloud-based phone systems, you can make calls, send messages, and communicate effortlessly, no matter where your team is working.
Estate Review & Analysis (ERA)
Make sure your IT systems are working right
We offer an Estate Review & Analysis (ERA) to make sure your tech is working as it should. We’ll assess your devices and network, find any issues, and recommend simple fixes to keep everything running smoothly.
Buy Back IT
Save money when upgrading your IT equipment
With our Buy Back IT program, you can get money back for your old equipment. Trade in your outdated devices and use that value toward upgrading to new ones, keeping your technology fresh without breaking the bank.
The Benefits of Our Managed IT Support Services
Apogee has three decades of experience providing managed IT solutions to businesses across the country. If you partner with us, you can expect an exceptional quality of service as well as:
- A communication-lead process and complete transparency
- Industry-leading customer support and responsivity
- A tailored approach to meet your business’ needs
- Strategic solutions to help companies work smarter and safer
- Affordable financial solutions
By giving employees access to top-of-the-line technology, you enable your workforce to be more agile and efficient. A number of benefits of our IT service management include:
Upgrade Your Traditional IT Support
With traditional IT support, your business typically reacts to issues as they occur, leading to downtime and disruptions. Managed IT support is proactive. We monitor and manage your systems 24/7, identifying and fixing issues before they can cause problems. This means less downtime and more efficiency for your team.
Stay Up to Date Without the Big Costs
In traditional IT support, upgrading your equipment and keeping systems current can involve large upfront costs. With managed IT support, you access the latest technology through a predictable monthly payment plan, allowing you to stay up to date without the burden of high capital expenses.
Be Proactive, Not Reactive
With traditional IT support, issues are addressed after they occur, often leading to delays and productivity loss. Managed IT support prevents problems before they happen, offering continuous monitoring and round the clock support to keep your systems running smoothly and your business on track.
Discover How These Companies Benefit from Our Managed IT Support
As a trusted IT managed service provider for businesses across various industries, Apogee helps organisations improve productivity, reduce downtime, and stay ahead of technological challenges. In a world where time is more precious than ever, businesses are turning to managed IT services to handle routine IT tasks, freeing up time and resources for strategic growth.
Here’s how some of our clients have benefited from our tailored IT solutions:
How We Can Help
To learn more, please fill out the contact form.
People Also Ask:
What are IT Managed Services?
Managed IT Services are a kind of business arrangement where, for an agreed period, an organisation will entrust the lifecycle management of their IT devices to a Managed Services provider. This covers procurement, installation, and ongoing support up until their end-of-life, where the devices are taken care of securely and responsibly.
Managed IT Services are useful for companies aiming to stay competitive in the digital working landscape - since it allows their employees to have continual access to the latest high-performance devices; but cost-effectively, and without taking resources from their on-site IT teams.
For more on the kinds of challenges that Managed IT Services can address, check out this article.
Why is IT Service Management important?
IT Service Management is particularly important for the public sector, since outsourcing the management of your IT devices generates many operational efficiencies and benefits.
As well as taking day-to-day device support from the workload of on-site IT teams, IT Service Management ensures that employees have access to contemporary devices that facilitate their productivity – with solutions that can be scaled up or down as and when staff numbers fluctuate.
Key to this is ensuring that devices are installed with Windows 11, which, by October 2025, will be the only OS receiving regular security patches from Microsoft. This, coupled with Apogee’s ongoing security monitoring, heavily reduces the risk of security breaches, something that all companies desperately need in the modern age.
Why your business needs Managed IT Services
Your business needs Managed IT Services for the many efficiencies they bring to internal operations. Businesses across multiple sectors have benefited from these efficiencies – for example, Apogee Managed IT Service client Gareth Dixon, of Skipton-based Craven College:
“We’ve seen an 85% reduction in the number of tickets coming to our IT helpdesk, and most importantly, a 15% increase in student satisfaction with the equipment. This was whilst the rollout was happening – it’s now at 91% satisfaction with the new IT devices.”
Michael Rutherford of insolvency firm, McCambridge Duffy, whose average monthly costs of £31,000 incurred by IT outages have now been reduced to zero after investing in a Managed IT Service:
“We’ve been on a transformative journey over the last five or so years, and I don’t think we could have reached this point today had we not cooperated so closely with the Apogee team. It started with a project to streamline our printing processes, and now virtually everything we touch is an Apogee solution.”
And lastly, a representative of charity Stonewall, who reported a saving of 65 working days because of a deployment of Managed IT Services:
“If we tried to deploy 100-odd laptops pre our Apogee experience, it would have been an issue. Apogee has definitely lightened the load and pressure on my myself, ad our engineer regarding resource time.”
What is included in Managed IT Services?
Managed IT Services include a wide range of solutions, in addition to the lifecycle management of an organisation’s IT devices.
Examples of this include Telecoms services for supported digital communications; Cyber Security Services, which are designed to help businesses identify and plug gaps in their cyber-protection; a Technology Audit service, for assessing the health and performance of an organisation’s existing IT fleet; and Buy-Back IT, which allows businesses to trade in old devices securely and responsibly in return for their market value.
How much do Managed IT Services cost?
Managed IT Services, like any other Managed Service, are completely scalable solutions – therefore, the cost depends on factors such as amount of devices, technological sophistication, utility, level of support required, etc.
However, the main advantage of a Managed IT Service is that the costs are spread over a fixed period payment plan, unlike purchasing your devices outright. This means that the price of ongoing support is already accounted for in your regular instalments, thus eliminating the need to keep budget aside for surprise third-party repairs – allowing you to reallocate your budget into more strategic areas.
What is an IT Managed Service Provider?
An IT Managed Service Provider is a company that takes responsibility for the management of your IT devices. This kind of service covers the entire lifecycle of your new laptops and desktop computers – including device supply & installation; continual monitoring of health, performance, and security; ongoing support; and eventual recycling and replacement once they reach their end of life.
Designed for your convenience, Managed IT Services can easily be scaled up or down to ensure that you’re not paying for more devices than you need – and are available on regular payment plans to ensure that your budget is predictable and easy to control.
How to choose between Managed IT Services
Choosing between Managed IT Service providers isn’t a decision that should be made lightly.
Apogee, as an independent subsidiary of HP Inc., has access to the resources of a leading multinational technology manufacturer – and with over 30 years of industry experience and Service Excellence, are more than equipped to ensure your adoption of Managed IT Services is seamless, effective, and of maximum value to your organisation.
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