Outsourced IT Services
Outsourced IT Services keep your business running smoothly with expert support, secure infrastructure, and scalable solutions tailored to your needs.
Why Outsource Your IT?
Managed IT Services (MITS) cover the desktops, laptops, and tablets your team relies on daily, but what about the rest of your IT infrastructure? Outsourced IT Services ensure your networks, servers, business continuity, and cybersecurity are fully supported, keeping your business secure, efficient, and future-ready.
Instead of stretching your internal resources thin, Outsourced IT gives you access to expert support when you need it, whether it’s for a major IT project, ongoing maintenance, or strategic upgrades.
What are Outsourced IT Services?
Outsourced IT is a flexible solution designed to fill IT gaps, provide technical expertise, and strengthen business continuity. Whether you need a full IT infrastructure overhaul, short-term project support, ongoing management of networks and servers, or strategic planning for future growth, this service scales to your requirements, ensuring maximum efficiency without unnecessary costs.
With over 40 years of experience, our independent subsidiary, Argon Business Systems, specialises in bespoke, cost-effective solutions that help businesses get the most from their existing IT.
Our Outsourced Document Services
End User Support
IT issues, whether minor or business-critical, can slow productivity and frustrate employees. End-User Support Services ensure your workforce gets fast, expert assistance, so they can stay focused on their work instead of dealing with technical roadblocks.
With competitive SLAs and rapid response times, our End-User Support Services provide:
- Quick resolutions for everyday IT issues, including password resets, application troubleshooting, and connectivity problems.
- Support for high-priority incidents, ensuring urgent technical issues are resolved as quickly as possible.
- Seamless integration with your existing IT environment, allowing you to scale support without disrupting your current setup or requiring a full infrastructure replacement, depending on performance.
Whether you need fully outsourced end-user support or additional resources to complement your in-house IT team, our service gives your employees the technical help they need, whenever they need it.
Infrastructure Services
A strong IT infrastructure keeps employees connected, data secure, and operations running smoothly. Our Infrastructure Services ensure:
- Continuous network monitoring to minimise downtime.
- Secure routers, switches, and endpoints to keep data flowing.
- Enhanced cybersecurity for both in-office and remote workers.
By proactively managing your network and security infrastructure, we reduce risk, prevent disruptions, and optimise performance, so your team can focus on their work without IT headaches.
Network Services
Central to your workforce’s ability to stay connected with one another, your routers, switches, and endpoint devices must be kept active and protected if you want to maintain high employee output. The continuous monitoring of a Network Service ensures that your downtime is kept to a consistent minimum, while also strengthening your cyber resilience for when staff are working from home.
Cloud Services
Relying solely on on-premises systems can put your business at risk, from security vulnerabilities to limited scalability. Moving to the Cloud ensures your data is more secure, accessible, and resilient, but how do you make the transition smoothly?
A Cloud Service provides expert guidance for migrating, managing, and optimising your IT infrastructure, ensuring you get the full benefits of a cloud-based system, including:
- Stronger security with built-in protection against data loss and cyber threats.
- More flexible working by enabling employees to securely access systems from anywhere.
- Better collaboration with real-time access to files, applications, and shared resources.
- Higher efficiency and cost control, so you're only paying for what you actually use.
Disaster Recovery & Backup
Unexpected failures, from cyberattacks to hardware malfunctions, can grind operations to a halt. Yet, many businesses lack a structured Business Continuity Plan, leaving them exposed to data loss, costly downtime, and operational disruption.
Disaster Recovery & Backup Services ensure your critical data is protected, securely backed up, and quickly recoverable, so you can keep disruptions to a minimum. With a structured approach, you can:
- Recover quickly from system failures, avoiding prolonged downtime.
- Keep data accessible and secure, ensuring business continuity.
- Turn major IT disasters into minor setbacks, with rapid restoration.
Cyber Security Services
Cyber threats are constantly evolving, and keeping up with regulations, certifications, and best practices is no longer a one-person job. Whether you need guidance on Cyber Essentials certification or support for firewalls, endpoints, and email filtering, a proactive approach is essential to protect your business.
Our Cyber Security Services help you:
- Identify vulnerabilities in your IT infrastructure before they become threats.
- Strengthen your security with tailored solutions for firewalls, endpoint protection, and network defences.
- Ensure compliance with evolving cyber security regulations and industry standards.
IT Project Services
Have a strategic IT objective but lack the resources to make it happen? IT Project Services provide specialist support to help you plan, execute, and optimise IT initiatives, without the hassle of hiring.
Our services are fully scalable, meaning you can engage as much or as little support as needed. Whether you require:
- One-off consultancy for a specific project.
- Ongoing guidance for IT strategy and future planning.
- Dedicated support for change management and implementation.
Future-proof your business using Outsourced IT
As with any business development, building up from a strong foundation is the key to achieving lasting change. Outsourced IT lets you establish the strongest possible IT infrastructure, networks, Cloud servers, cyber security, and BCP for the future – meaning that, the next time you need to upgrade your user-level IT, you’ll have the framework in place to do so easily and effectively.
Six Benefits of Outsourced IT Services
A strong IT strategy supports business growth, security, and efficiency. Outsourced IT Services provide the expertise, reliability, and scalability needed to keep systems running smoothly while freeing up internal teams to focus on strategic goals. From maximising uptime to improving cybersecurity, here’s how outsourcing IT can strengthen your operations:
- Maximum Uptime
- Expertise On-Demand
- Dynamic Cyber Security
- Easy Accessibility
- Smoother Upgrades
- Complete Scalability
Maximum Uptime
With the ongoing support of an Outsourced IT service, you gain access to a valuable safety net for your IT infrastructure, servers, networks, and cyber security. With responsive technical assistance and competitive SLAs, we’ll ensure your systems are never down for long!
Expertise On-Demand
Rather than waste time and resource scouring a very small talent pool to secure your own IT talent, Outsourced IT allows you to access ours instead! Whether you just need a roadmap for your next IT project, ongoing cyber security consultancy on-demand, or you just want us to take over management of a new installation, our experts are on-hand to help keep you on course.
Dynamic Cyber Security
A high-performance IT infrastructure means nothing without top-quality protection. Outsourced IT services combine the best of both worlds – ensuring the continuity of your high-output operations, but without you needing to expend valuable resources keeping on top of rapidly-evolving cyber risks.
Easy Accessibility
Embracing hybrid working opens the door to greater document agility, enhanced employee collaboration, and improved morale for your workforce. With security and service continuity baked into our Outsourced IT services, we allow you to keep reaping these benefits – ensuring you can continue to boost productivity from wherever your staff work.
Smoother Upgrades
To ensure continual performance, employee device upgrades should be done every 3-5 years – but having a weak IT infrastructure can make on-boarding new devices needlessly complicated. By strengthening your infrastructure though Outsourced IT, you set the stage for making future upgrades smooth and seamless – saving you headaches, frustration, and shortfalls in productivity.
Complete Scalability
Designed to be of maximum convenience to you, Outsourced IT services are scalable to your requirements, meaning you have the option to engage with as many or as few services as you need, to an extent that suits you!
What is included in an Outsourced IT service?
Outsourced IT is comprised of seven key areas: End User Support, Infrastructure Services, Network Services, Cloud Services, Disaster Recovery & Backup, Cyber Security Services, and IT Project Services.
Why does your business need an Outsourced IT service?
Reliable end-user devices are important, but without a strong IT infrastructure, performance and security can suffer. From network stability to cybersecurity, a well-supported IT environment is essential for smooth operations, especially if internal IT resources are stretched thin.
Outsourced IT Services provide:
- High uptime and business continuity, keeping systems running efficiently.
- Stronger cybersecurity, reducing risks from evolving threats.
- Scalable support, allowing you to start with key services and expand as needed.
With the flexibility to choose only the services that suit your current needs, Outsourced IT gives you the freedom to enhance your infrastructure at your own pace while ensuring your business remains secure, resilient, and future-ready.
Why choose Apogee as your Outsourced IT service provider?
Apogee's Outsourced IT service is backed up by our independent subsidiary, Argon Business Systems with over 40 years of industry experience. Now with access to the resources of HP Inc., as well as our industry-leading service excellence, these services are equipped to be versatile, efficient, and designed to give you maximum return-on-investment.
Whether you need Outsourced IT for your IT infrastructure, Digital Workplace Solutions for leading productivity software, or Managed IT Services for sourcing top-quality end user devices, you can be assured of a consistent standard of high quality across the board – all conveniently coordinated through the same responsive service provider.
Ready to see how we can help your business with Outsourced IT? Contact us by using the form below!
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