parrot ink splash blue yellow Apogee Graphics
New website, same great service from Apogee Graphics
30 November 2021
apogee engineer replacing printer toner
My prints have white spots or lines
7 December 2021

Konica Minolta Toner Supplies Impact

To provide an update on the current impact of the supply of Konica Minolta toners caused by the explosion at one of their toner factories in Japan (Tatsuno Factory of Konica Minolta Supplies Manufacturing Co., Ltd.) on August 12, 2021.


Our Latest Statement 

Both of the Konica Minolta; Kofu and Tatsuno factories, after successful completion of the risk assessments, have resumed toner production as planned. Konica Minolta have confirmed to us that the factories will remain operational throughout the Christmas period in order to make a positive impact into the backorders and they will continue to airfreight stock for speed.

We are now working with Konica Minolta to ensure that the product lines that are most affected by our clients are prioritised. Konica Minolta are unable to give us specific dates at this stage, however they have informed us that the first deliveries of toners are expected to be received middle of December. Apogee are implementing processes to ensure, on receipt of stock we are in the position to fulfil outstanding toner orders as effectively as possible. At this stage we will send out further communications with more detail.

We continue to offer support via our Outsourced Document Services where appropriate and suitable, in order for you to manage the usage of your current toner supplies. If you haven’t already requested to be set up for this service please contact us on the email: . We will do everything possible to maintain your current costs, whilst this will exclude substrates and finishing.

Once again, Apogee would like to sincerely apologise for the concerns and impacts this is causing and we will continue to do everything possible to support you through this difficult period. Konica Minolta also expresses their apologies for the inconvenience caused and is rebuilding its capability for a stable toner supply through their business continuity plan in order to prevent toner from running out again.


Latest insights

18 September 2023

How document automation can deliver great efficiencies whilst improving your customer experience

Providing a successful customer experience relies on your internal operations running as efficiently as possible – which is why it’s vital to ensure your document handling processes are quick and accurate, while also requiring minimal employee resource.
12 September 2023

Five ways small legal firms are building their reputations for 2024

Many smaller legal practices are discovering new ways to build strong reputations for diligence, efficiency, and reliability with their clients. Which begs the question: how can your firm elevate the client experience?

Keep up to date with all the latest in Managed Print services.