Print Management Services to report on your print volumes
Understand the impact an ineffective print environment can have on managing critical data within an organisation
9 July 2019
Cloud icon superimposed on busy city, dark
The Birth Of The Cloud
22 July 2019

GDPR Hospitality Compliance

GDPR is in place to prevent the misuse of an individual’s personal information and to protect the individual’s rights by limiting how that information is used.

 

It covers any information that allows an EU resident to be personally identified whether included in a membership, client or prospect database. The latest information from the Information Commissioner’s Office (ICO) reports that the hotel Group Marriott is to be fined almost £100m after hackers stole records in excess of 300 million guests.

All organisations now have a legal obligation to comply with GDPR. It is therefore important to understand what it involves, and how you can prevent any future damage. All data about persons in the EU are covered under the GDPR. This includes both guests and employees. No industry is exempt and hotels should document what personal data they hold, where it came from and with whom it is shared.

The GDPR also grants extra protections for additional “sensitive data” such as data that reveals any of the following:

  • trade union membership, which may be revealed by event attendance

  • biometrics for the purpose of uniquely identifying someone, such as a fingerprint stored for opening doors

  • health status, which may be disclosed in guest requests

As the hospitality sector often handles guests’ private information, the security of this data is paramount. It can be easy to underestimate the importance of security in relation to print, but any device that connects to a hotel’s network is vulnerable to hackers and malware. Therefore, features such as password protection and restricted access settings are vital to secure guests’ data and prevent unauthorised access to sensitive information.

How Apogee can help

Apogee work with organisations to develop tailored GDPR compliance based on the organisation’s data management and processes. To find out further details on how Apogee can help your organisation work towards compliance, complete the form below. 

 

Latest insights

18 September 2023

How document automation can deliver great efficiencies whilst improving your customer experience

Providing a successful customer experience relies on your internal operations running as efficiently as possible – which is why it’s vital to ensure your document handling processes are quick and accurate, while also requiring minimal employee resource.
12 September 2023

Five ways small legal firms are building their reputations for 2024

Many smaller legal practices are discovering new ways to build strong reputations for diligence, efficiency, and reliability with their clients. Which begs the question: how can your firm elevate the client experience?

Keep up to date with all the latest in Managed Print services.