Governance
Sourced from leading technology providers, the solutions we provide are fully compliant with industry standards for quality and cybersecurity.
Governance
To ensure complete safety for our employees and the utmost value for our customers, we continually assess our governance processes to ensure that we are fully compliant with relevant industry standards.
As an HP subsidiary, our supply chain is completely ethically sourced thanks to many excellent working relationships with leading industry partners.
You can view our certifications, partners, and policies below:
Our Certifications
Certificate Number 00145
ISO 9001
Apogee is certified with ISO 9001 for our quality management systems and processes. This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
Certificate Number 12284
ISO 45001
Apogee is certified with ISO 45001 for the provision of Managed Print Services, Managed IT Services, Office Print Services, Technical Services, Outsourced Services, Document Management Solutions, in addition to the installation of Hardware (Printers and Computers), Software and Consumables.
Certificate Number 12284
ISO 50001
Apogee is certified with ISO 50001 for the energy management of provision of Managed Print Services, Managed IT Services, Office Print Services, Technical Services, Outsourced Services, Document Management Solutions, in addition to the installation of hardware (printers and computers), software and consumables.
BS 10008
“Code of Practice for the Legal Admissibility and Evidential Weight of Information Stored Electronically”, the new reference being BS 10008:2008. The code of practice details the procedures a company must undertake, in order to conform to the standard. It covers all aspects of the imaging process, from the initial planning to the on going security of the finished data. As a bureau service for Document Management, it is the duty of Apogee to adopt and implement any standard relevant to the security of the customers' documentation. As recommended by BSI, any business using an Electronic Filing System should implement BS 10008 in the process of producing any scanned data. Using the standard will create an “audit trail”; this trail is what you may need to produce in court should it be required.
This document should be referred to as the “User Manual for BSI Code of Practice BS 10008” and can be downloaded in PDF format in the customer login area of our website.
The Contractors Health and Safety Assessment Scheme (CHAS)
We are delighted to have been awarded our CHAS certification. To achieve this, we have demonstrated compliance with and sound management of current health and safety regulations.
We at Apogee take health and safety seriously, we ensure we comply with all the safety standards and are fully insured. Our achievement of the CHAS certification reflects our continuous dedication to providing a safe and secure environment for all of our staff, contractors and clients.
Customer Experience Foundation
Apogee hold Customer Experience Foundation membership as a commitment to continuously improving our customer experience. The membership provides resources, key insights, support, best practice and thought leadership, driving innovation in the CX Community globally and superior relationships that people can trust. Led by industry-leading Customer Experience practitioners and organisations who put the customer at the heart of everything they do.
Cybersecurity Certifications
Cyber Essentials
Apogee have been awarded the Government backed Cyber Essentials certification. This is an independent assessment to identify the IT security controls that an organisation needs to have in place to have confidence that they are addressing cyber security effectively and mitigating the risk from internet-borne threats.
OEM Partners
Software Partners
Policies
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Featured Case Study
The Royal Surrey County Hospital Trust had a large number of printing devices spread across multiple locations, all varying in age and inconsistent with printing quality. Apogee implemented managed print solutions to foster proactive print control tracking.