man at computer clutches his head in frustration
Four remote working document management pains (and how to solve them)
25 November 2021
parrot ink splash blue yellow Apogee Graphics
New website, same great service from Apogee Graphics
30 November 2021
man at computer clutches his head in frustration
Four remote working document management pains (and how to solve them)
25 November 2021
parrot ink splash blue yellow Apogee Graphics
New website, same great service from Apogee Graphics
30 November 2021

Printer Troubleshooting Basics

This week we’re going back to basics. You’ll be surprised how easy it can be to forget some of these easy fixes. If you run into printer issues that can’t be fixed with these top tips, you can create a client portal account to log your issues for an engineer to resolve.

 

Instructions

Step 1
Ensure that the printer is properly connected to the power and switched on.

Step 2
Make sure that the printer is properly stocked with paper.

Step 3
Check everything is connected.

Bonus top tips!

Check the status of your printer. Most printers will tell you what the issue is and how to resolve it. If your printer comes with ARMA: Apogee's Remote Management Application, you're provided with remote monitoring, predictive analytics and pro-active care.

 

Latest insights

19 November 2024

Shaun the Sheep in the Heart of Kent

Starting on June 29th 2024 and ending on 1st September this summer, the ‘Shaun the Sheep in the Heart of Kent’ art trail campaign placed 109 Shaun the Sheep sculptures across Maidstone to raise money and support for the Heart of Kent Hospice.
14 November 2024

Apogee appoints Steve Ruby as Chief Experience and Operations Officer

Steve Ruby brings 26 years of IT services and leadership expertise to drive expansion at a critical time of Apogee’s transformation and foster an experience-led culture.
6 November 2024

Apogee supports Royal British Legion Industries this Remembrance Day

As part of our continued support of Royal British Legion Industries, Team Apogee recently volunteered at RBLI warehouse in Aylesford. Plus, we are delighted to once again sponsor the popular ‘Rudolph Fun Run’ this December!

Keep up to date with all the latest in Managed Print Services.