Discover the four benefits of Managed IT Services (MITS) for the Public Sector, delivered through a trusted Managed Workplace Service (MWS) provider.
As part of our ongoing Case Study series with Craven College on their deployment of Managed Print Services (MPS) and Managed IT Services (MITS) within the Education Sector at Apogee, we wanted to look at Four Benefits of Managed IT Services (MITS) for Public Sector.
The Public Sector is a crucial pillar for Apogee, as Paul Rylands, Director of Public Sector, explains. "Apogee has a significant history with the public sector, going back to the acquisition trail...The public sector is a significant part of what we do. It makes up a third of all the business that we transact yearly. The Public Sector is split into parts, which are Central Government, Local Government, NHS and Health, with Education being a major part of that."
It is extensively documented that the public sector is under constant pressure between trying to adopt new technology whilst remaining within tight budget parameters. For many Public Sector organisations, the need for digital transformation is paramount to their success in the constantly evolving digital landscape. However, for many public sector organisations, whether Central Government, Local Government, the NHS or Education, adopting and implementing new technologies and infrastructure can be outside their budgets without engaging with a Managed IT Services (MITS) provider.
Apogee's Managed Workplace Services (MWS) contain the ability to tailor the provision of solutions across Managed Print Services (MPS), Managed IT Services (MITS), and Outsourced Document Services (ODS) to Public Sector organisations tackling their own unique and challenging requirements. Apogee's over thirty years of industry experience as a Managed Service Provider (MSP) paired with our status as an approved supplier on multiple Public Sector purchasing frameworks offers public sector organisations peace of mind while mitigating risk.
Across our thirty years as a Managed Workplace Services (MWS) provider, we have worked with many public sector organisations across education, central government, local government, and healthcare. At Apogee, we understand the importance of controlling costs, maximising potential budgets, and improving overall security. From the delivery, installation & implementation of a Public Sector's technological infrastructure to the security and management of their IT estate, a Managed IT Service (MITS) provider can be an essential and necessary component of a successful technological overhaul.
IT infrastructure, its provision, maintenance, and cybersecurity has become critical to the success of Public Sector organisations in the new digital landscape. While there is a multitude of benefits that stem from a well-equipped IT infrastructure, it also presents several encumbrances. Anything from device deployment to imaging services can place undue strain on a Public Sector organisations IT department, resulting in a service that underperforms for not just the organisation but its users and overall goals. A reputable Managed IT Service (MITS) provider, such as Apogee, one that is an approved Framework supplier for the Public Sector, is essential to any IT estate's success. For this reason, we have compiled four benefits of Managed IT Services (MITS) for the Public Sector below.
The first of our four benefits of Managed IT Services (MITS) for the Public Sector involves controlling costs and expenditure. A Managed IT Services (MITS) provider such as Apogee can not only perform the same tasks as an internal IT team, but they can do so remotely with a larger, more experienced team of IT experts versed in an array of solutions. Apogee's team of IT experts are supported and complemented by a dedicated team of 200+ engineers at a price that remains transparent and cost-effective for the duration of your contract. These cross-trained engineers, backed by HP technology and Apogee's 'Service Excellence', not only help control costs for Public Sector organisations but also reduce risk through unmatched expertise and experience.
There are several areas where a Managed IT Services (MITS) provider can save a Public Sector organisation money through the reduction in internal operating costs. Through the deployment of a Managed IT Services (MITS) provider, Central Government, Local Government, NHS and Education organisations do not require staff or resource-heavy IT departments to run their IT infrastructure and network, as they offer remote operation. Rather than attempting to hire and manage a large IT department, Public Sector organisations gain a reliable, trusted professional team of IT experts. With this remote deployment of a Managed IT Services (MITS) solution, IT services become easily scalable without substantial resource investments.
A Managed IT Service (MITS) offers a crucial advantage of moving to a single provider for a Public Sector organisation's entire IT infrastructure through consolidated billing. Through a single consolidated bill, Public Sector organisations can: improve the control of invoice payment periods; reduce time spent administering invoices; engage in more favourable credit terms; streamline expenditure planning in the future. By utilising a Managed IT Service (MITS) provider, the costs of remote monitoring, devices, delivery and engineer maintenance are all within one easily understandable, transparent bill. Thusly enabling Public Sector organisations to have complete control over IT estate costs and budget whilst forecasting accordingly.
The second of our five benefits of a Managed IT Service (MITS) provider for the Public Sector is the potential of scalable services with predictable spending. Whether attempting a complete overhaul or building upon legacy systems, Public Sector organisations investing in IT infrastructure can be costly, both from a staffing and device purchasing standpoint. When investing in an IT estate, a Public Sector organisation attempts to predict future use and relevant operating expenses, which can be challenging to scale as your organisation adapts and grows to accommodate new challenges. With a Managed IT Service (MITS) provider such as Apogee, time, staffing, and implementation can be consolidated into a single provider that can grow and scale with your business under a simple, straightforward, predictable cost spending structure.
For any organisation, regardless if they are in the Public Sector, implementing any facet of an IT infrastructure can be a costly, time-consuming task for an internal IT department. Whether the need for Remote IT Support, device deployment, laptop/pc imaging, or device tagging expanded across several hundred devices, it can place a small IT department under undue strain. All of these issues arise before an IT department could even consider undertaking the remote monitoring and management of devices that have been deployed, exemplifying the vast array of challenges faced. For this reason, many Public Sector organisations look to a Managed IT Services (MITS) provider to implement a solid foundation for their IT estate, simplifying the deployment of an IT infrastructure for their internal IT department.
As a Managed IT Service (MITS) provider, Apogee benefits from being an HP subsidiary, offering best-of-breed technology and solutions to the Public Sector. Apogee can provide market-leading technology solutions across our devices backed by HP innovation through a leasing solution that is easily upgradeable and expanded upon through the length of your contract, avoiding the common trait of obsolescence in purchasing IT equipment without a service provider.
Security for your IT infrastructure is the third of our four benefits of utilising a Managed IT Services (MITS) provider such as Apogee within the Public Sector for your organisation.
As part of a Managed IT Service (MITS), Apogee can identify security risks within the IT infrastructure of Public Sector organisations through an initial audit and assessment of your current IT estate. With HP's innovative products and Apogee's thirty years in the Managed Services industry, we have the experience and expertise to mitigate future security risks with a tailored plan while rectifying current security issues. Ponemon's 2017 State of Cybersecurity in Small and Mid-Sized Businesses showed that 61% of companies surveyed had faced a cyber attack in the past 12 months, while 54% of these companies suffered a data breach involving an employee or customer information.
Utilising a Managed IT Service (MITS) provider such as Apogee, through the initial Delivery, Installation & Implementation of the roll-out to continuous remote monitoring can mitigate many security risks. While Data Sanitisation for the end-of-life cycle for legacy hardware can give a Public Sector organisation and its customers peace of mind that their data has been disposed of securely and efficiently. From beginning to end, we place security for your IT infrastructure to the fore of our IT Professional Services, maintained through our Apogee Care Packs.
Engaging with Apogee's Managed IT Services (MITS), whether your organisation is within Central Government, Local Government, NHS or Education, the security of your IT infrastructure remains a priority, one that a Managed Workplace Services (MWS) provider such as Apogee places at the fore, with its experience in the Public Sector.
Apogee's Managed IT Services (MITS) for the Public Sector are at the fore, defined by the support and constant maintenance they can offer an organisation's IT department. With 200+ engineers cross-trained across all of Apogee's Managed Workplace Services (MWS) offerings, it is the ideal way to ensure that the maintenance and up-time of your IT estate remain reliable. At Apogee, the provision of our 'Service Excellence' for IT maintenance and up-time is vital for all Public Sector organisations within the UK.
Apogee's Managed IT Services (MITS) enable your IT infrastructure to evolve, backed by our 'Service Excellence', containing a reliable, trusted and secure deployment of technology and devices. From device imaging to asset tagging, it can all be achievable through Apogee without impacting the day-to-day operations of the IT estate. Undertaking the necessary adaption of new workflows and technologies can be burdensome, even before considering IT maintenance. Working with a Managed IT Services (MITS) provider such as Apogee enables the design of an efficient and reliable device and network architecture for Public Sector organisations. When this scalable device and network architecture has been deployed, it remains consistent and secure with our' Service Excellence' for IT maintenance, provided through our Apogee Care Packs.
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