The Solution
Alongside the existing project to deploy new printers under the leasing arrangement, Apogee worked closely with Everywhen to incorporate OneSource - a fully outsourced service. This enabled colleagues to digitally deliver documents to Apogee, which were then printed and sent out in the post on the company’s behalf. This involved a dedicated team at Apogee who would print the documents, split them up manually and create mail packs that would be sent out via Royal Mail.
Apogee also acted as Everywhen’s PO box. All incoming mail from other offices was rediverted to Apogee. Apogee staff would then review the received document, scan it and upload it to a cloud-based system so Everywhen employees could retrieve it on demand and action it accordingly.
While these benefits initially helped the business navigate the restrictions posed due to the pandemic, it also eradicated the need for its people to return to the office full-time. It went on to act as the organisation’s long-term business continuity model as hybrid working was implemented as a permanent strategy.
Fast forward to 2023 and, to further enhance its business continuity capabilities, Everywhen then focused on its hardware. The business entered a leasing arrangement for new laptops to join the established printer setup. Where employees had to previously rely fully on in-office devices, the firm is gradually supplying portable laptops to enable them to flexibly work between the office and home.