Discover our Field Service Technician Apprenticeship
Apogee’s field service team members are the cogs that keep our business running. From diagnosing faults and carrying out repairs to installing equipment and keeping our customers updated; the service team are vital in ensuring Apogee deliver an exceptional customer-first experience.
By completing our Field Service Technician Apprenticeship, you’ll have the opportunity to gain valuable IT engineering experience in a variety of sectors at our customer sites. This Apprenticeship is an excellent opportunity to work with top-of-the-range printers, laptops, and other hardware, developing your skills in the installation and servicing process of commercial devices.
As a Trainee Technician, you’ll learn how to install, test, and handle electronic products; diagnose and repair faults; transport and protect electrical goods, service printers and IT equipment; and develop your customer care skills.
About the Course
- Gain a Level 3 Apprenticeship in Electrical, Electronic Product Service and Installation Engineering
- The course is run in partnership with Lincoln & Newark College with our first cohort starting in January 2025
- This Apprenticeship is a 2-year programme
- Applications are open to any age group
- A full UK Drivers Licence is a requirement as you’ll spend some of your time on the road helping our customers.
- Every 6 weeks you will be required to visit Newark College from Monday – Thursday, with Friday learning from home, so please bear this in mind when applying. Overnight accommodation and travel will be provided.
- You will be assigned to an onsite location in either Central London, Birmingham, Lincoln, or Bradford so we ask that you live within an easily commutable distance.
Entry Requirements
We're looking for enthusiastic individuals who are:
- Keen to learn new skills
- Self-motivated to exceed
- Quick and logical thinkers
- Well organised
- Able to use their initiative
You’ll also need to have Level 2 Maths and English (GCSE at Grade 4/C or above or equivalent) or be prepared to attend a block study period for Maths and English if this is required.
Assessment Process
So that we can get to know you and assess your suitability, you’ll attend an interview and undertake some skills assessments.
How we will support you
Apogee values growth and development for individuals at any stage of their career; whether you are starting out or looking for a new direction. In return for the passion and energy you will bring, we will support your apprenticeship journey every step of the way, encouraging you to fulfil your potential.
You will have access to excellent development opportunities, playing a crucial role in your team, whilst being supported to network with your peers so you can see the impact of your learning and ideas. You’ll be assigned a line manager, a mentor and a buddy and they’ll all help you settle into the business and kick start your career with us!
Our Perks & Benefits
- 33 days holiday including bank holidays
- Enhanced family friendly benefits (maternity, adoption, paternity and IVF)
- 2 paid days off per year for voluntary work to support our local communities
- Holiday purchase scheme
- Life assurance 4 x salary
- Pension scheme
- Access to Apogee Learning Academy
- Sponsorship for professional development and memberships
- Employee Assistance Programme, including access to a virtual GP and financial wellbeing support
- Mental health first aider support programme
- Cycle2work scheme
- Discounted Gym Membership
- Eye care voucher scheme
- Free flu vaccinations
- Employee social events and recognition activities throughout the year
- HP Employee discount programmes
- Mobile phone discounts
