Settlements Administrator

In the role of Settlements Administrator, you will interact with customers, funders and a variety of internal stakeholders to ensure all cancellation / settlement requests are dealt with in a timely and efficient way.

Responsibilities

• Generating settlement figures and liaising with finance companies
• Communicating with customers to inform them of settlement details
• Liaising with the Sales Department prior to sending correspondence to customers
• Dealing with settlement requests from Sales within agreed SLAs
• Generating invoices and completing relevant administrative duties
• Ensuring that all contract finalisations are completed
• Keeping a log of all requests and update notes on in house CRM system (Radius)
• Dealing with queries arising from the day-to-day activities of the department
• Requesting collection of equipment when required

Person Specification

• A professional attitude
• An attention to detail and commitment to accuracy
• Knowledge of MS Office programmes and outlook
• Excellent communication skills and can respond to multiple deadlines, ensuring they are always
  met
• Must be able to work both in a team and be able to use their own initiative
• Excellent communication skills, both written and verbal