Inside Sales Executive

JOB TITLE Inside Sales Executive

LOCATION: Lincoln

Excellent and competitive Salary, Plus Commission

About us

Winner of the PrintIT Awards for Employee Experience 2021, Apogee Corporation provide Managed Workplace, Managed Print and Managed IT Services with Europe's Largest Multi-Brand solution. As an independent subsidiary of HP Inc, we have the advantage of being part of one of the world’s leading technology companies, with instant access to the latest innovation all supported by our market leading service operations.

We are committed to our sustainability objectives and are involved in frequent community and charity initiatives to support our vision. We are passionate about diversity, equity, and inclusion with a culture of originality. Our recent investment of £250,000 in employee training and development highlights our commitment to investing in enhancing the skills, knowledge, and experience of our employees.

Job Purpose

As an Inside Sales Account Executive your role is to have regular & scheduled customer service interaction with your current clients. Your aim is to retain these clients whilst uncovering any additional needs they might have; this may include upgrades to hardware.

Your role involves using a variety of methods to contact your clients in order to manage their account with us and to ensure they receive the best customer service we can offer. Much of your time will be calling your current client list performing customer service tasks and discussing upgrades.

You will be tenacious and curious in your approach by asking questions to discover whether their current contract meets their needs currently, and what potentially we could help them with in the future.

You will use our own custom-made CRM system (Radius) to log all your activity and progress with each customer where you will be responsible for contacting a base of clients on a scheduled basis, recording all information gathered accurately and in a timely manner.

You will communicate with your manager on all pipeline and forecast monthly deals/upgrades.

Experience & Skills Required

• A naturally curious, tenacious, and outgoing personality
• A confident communicator with the ability to talk with people of all levels.
• Great attention to detail with high levels of accuracy
• A background in a B2B / B2C / Sales or within a Customer Service focused environment is desired.
• Passionate about your own learning and development
• Experienced with CRM systems & is skilled in Microsoft office applications especially excel.
• A competitive team player whilst having the ability to work as an individual.

Benefits

• 33 days holiday including bank holidays
• Holiday purchase scheme
• Pension scheme
• Enhanced family friendly benefits
• Flexible working
• HP Employee Discount Programmes
• Employee Assistance Programme
• Cycle2work scheme
• Access to Apogee Learning Academy
• 2 days off per year for voluntary work
• Discounted Gym Membership

Please take the time to look at our excellent Glassdoor and Trustpilot reviews

Apogee Corporation is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. We welcome all applicants and are open to considering flexible working options